How we work

Elevation Coaching and Consulting helps schools and organisations build confident, consistent practice when inclusion challenges show up day to day. The approach is practical and grounded, starting with insight into what's happening now and focusing on changes that hold up in real settings.

Woman and child reading a book together, with the child pointing at the page.

Our approach

We work with schools and organisations to embed inclusion into everyday practice, focusing on what people do day to day, how leaders respond, and how expectations are supported through systems. The aim is practical change that can be seen, measured, and sustained.

We use a mix of listening, targeted development, and ongoing support to move from insight to action. That includes stakeholder voice sessions to strengthen the voice of employees, training on specific diversity, equity and inclusion areas that are relevant to your context, and one-to-one or group mentoring that helps leaders apply learning to real situations.

Where it’s needed, we help you benchmark current thinking and track progress through internal and external surveys, so you can measure impact and return on investment. The work is designed to build long-term partnerships, strengthen trust between stakeholders, and deliver tangible, measurable outcomes.

  • Stakeholder voice sessions to strengthen the voice of employees
  • Targeted DEI training based on what is relevant in your setting
  • One-to-one and group mentoring focused on practical application
  • Benchmarking and surveys to measure progress and ROI

From insight to action

We start by getting clear on what is happening now and what needs to change first. Then we build the shared language and leadership confidence to respond well in real situations. Finally, we help you embed that practice into everyday systems so it becomes consistent across teams.

Diagnose what is happening now

We map what is happening in day-to-day practice, where inconsistency is showing up, and what is driving it.

  • What is happening, where, and in what situations
  • Where responses vary across people or teams
  • What needs attention first, and what can wait

Confident, consistent responses

Using the diagnostic, we strengthen leadership confidence and give teams shared language and practical tools for the moments that matter.

  • Shared language for tricky conversations
  • Practical tools and responses
  • What needs attention first, and what can wait

Embed into everyday practice

We help you put the approach into systems and routines so it holds up over time and does not rely on one person.

  • Align routines, policies, and accountability
  • Support leaders to sustain consistency
  • Review what is improving and adjust if needed
A woman smiling confidently, representing trusted leadership support

The Pantelis Plan™

The Pantelis Plan is a structured way to move from good intentions to consistent practice. It is a thorough, strategic action plan that helps change become measurable and accountable, with clear objectives, timelines, responsibilities, and success criteria.

It can be used in two ways. The assessment can be delivered as a focused, standalone piece of work over two to three days. Or it can be used as the starting point for the wider Pantelis Plan, where the work continues through prioritisation, action planning, implementation, and review.

The right option depends on what is happening in your setting and what you need most right now. A short conversation is usually the quickest way to work out where the assessment or plan fits, and what a sensible next step looks like.

What the plan includes:

  • Assessment
  • Prioritisation of needs (based on the assessment and discussions)
  • Action planning (objectives, timelines, responsibilities, methods, success criteria)
  • Implementation (including adjustments and accountability)
  • Review

Support for leaders in schools and organisations

Choose the route that matches your setting. Each one is designed to build confidence, consistency and clear next steps.

Working with schools

Support for leaders to build calmer, more consistent practice when inclusion challenges show up through behaviour, language, and day-to-day incidents. The focus is shared expectations, clear responses, and systems that help staff handle situations with confidence.

For example

  • Reduce inconsistency in how incidents are handled across teams
  • Build shared language staff can rely on in real moments
  • Embed the approach into routines, policies, and everyday expectations
Teacher sitting with primary school children in a classroom.

Working with organisations

Support for HR and L&D leaders who need managers to handle language, feedback, and difficult conversations with confidence and consistency. The focus is practical tools, clearer expectations, and a consistent approach leaders can apply day to day.

For example

  • Give managers language and tools for live conversations
  • Create clearer expectations so responses don't vary by team
  • Improve consistency in how issues are handled and escalated
Man smiling while speaking on the phone and writing notes beside a laptop.

Speaking and keynotes

For conferences and leadership teams who want a grounded talk that challenges thinking and gives practical ways to respond.

For example

  • Practical ways to respond when situations feel loaded
  • Language leaders can take back to their teams
  • Clear next steps, not awareness for awareness' sake
Speaker presenting to an audience with a slide about equity behind her.

Trusted support for leaders

Elevation Coaching and Consulting supports senior leaders in schools, trusts, and organisations who need inclusion to show up in everyday decisions. The work is designed for real settings, where leaders are handling language, incidents, staff confidence, and inconsistent practice — often under pressure and with limited time.

Audrey brings senior leadership experience and a practical approach that helps teams build shared language, respond more consistently, and embed clearer expectations into systems and routines. The goal is confidence and consistency across teams, not one-off awareness.

  • Support for CEOs, executive heads and headteachers
  • Support for HR managers and L&D leads
  • Practical training, coaching and consultancy
  • Focused on confidence, consistency and risk reduction
  • Embedded in your systems, not a one-off session
Dark haired women smiling and standing looking away from camera

"Clear, practical support. We're more consistent in how we respond across the school."

CEO, Multi-Academy Trust

Frequently asked questions

We've answered some of the questions leaders and organisations often ask before getting started. If you're unsure where you fit, or want to talk through your context, we're happy to have a conversation.

Ask a Question

This work is for senior leaders in schools, multi-academy trusts, and organisations who are responsible for inclusion but often feel underprepared, time-poor, or inconsistent in how they respond.

If you are a headteacher, CEO, HR director, or L&D lead who wants inclusion to be embedded in everyday practice rather than bolted on, this is for you. The work is designed for people operating in real settings, under real pressure, who need practical support rather than theory alone.

Yes — we work with both. Schools and multi-academy trusts are a significant part of our work, particularly where leaders are navigating staff confidence, SEND, race equality, and inconsistent practice across teams.

We also support organisations outside education, including charities, local authorities, and private employers who want to move beyond compliance towards consistent, embedded inclusion practice.

Most engagements begin with a conversation to understand your current context and what is getting in the way of consistent inclusion. From there, we design a support structure that might include coaching, training, consultancy, or a combination of all three.

We typically work with leaders over several months rather than delivering a single session, because lasting change needs to be embedded into systems and routines — not just inspired by a good day of training.

No. Training is one tool in the process but it is rarely enough on its own. Alongside facilitated sessions, we offer coaching for individual leaders, consultancy to review policies and systems, and ongoing support to help teams apply what they have learned in real situations.

The goal is always practical, observable change — not awareness for its own sake.

Yes — and this worry is actually a healthy starting point. Many leaders come to us feeling anxious about language, concerned they will cause offence, or unsure how to respond when something happens in their setting.

We work in a way that builds genuine confidence rather than just compliance. Our approach is non-judgmental and grounded in the real situations your team actually faces, so leaders leave with something they can use the following Monday — not just good intentions.

We do. While longer partnerships tend to produce the most meaningful and lasting change, we understand that organisations sometimes need targeted support for a specific situation, event, policy review, or leadership challenge.

We are happy to talk through what level of involvement makes sense for where you are right now, and what you are trying to achieve. A conversation costs nothing — get in touch and we will be honest about what is likely to help.

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